FAQ

1. Can I apply for more than one position?

Currently applicants can only choose one position for their application and should choose the one that interests them the most. If you are considering more than one position, let us know which ones interest you in the comment field found on the final page of your application.

2. Can I save my application and come back later?

Yes. Every time you move from one page to the next in the application, your data is saved. You may then exit the application and log back in later to resume completing it.

3. How long will my application be saved?

Your application is valid for two years. However, if you have any major life events, you will be asked to update your application/reapply.

4. When will I hear back from Mercy Ships?

Once you submit your application, you’ll be directed to our online application portal. Your messages, tasks, and documentation will all be there, and you’ll hear from your Volunteer Coordinator 3-5 business days after you submit your application. Reviews can take anywhere between 2 to 4 weeks once we have all the required documentation from you.

5. What if I am not offered a position, or the position is not available?

If the role is not currently available, you can be pre-qualified for our Talent Community and we’ll contact you when the role is available.

6. What if one of my references does not speak English?

Contact your national office and they will assist you. Contact information for all of our national offices can be found here.

7. What if I need to speak with someone with questions about the online application process?

8. How secure is my information?

Your information is secured from unauthorized access from the Internet through market-leading firewall technology. We also protect the connection between your computer and our server from eavesdropping through industry-standard 128-bit encryption technology.

9. Who has access to my medical information?

Medical information requested from applicants is stored in a restricted, controlled system and access to these documents is restricted to medical staff personnel involved in the determination of an applicant’s fitness for duty.

10. How long are my references, Personal Health History and Physician's Evaluation valid?

These documents expire two years after the date of issue.

For a complete list of Frequently Asked Questions, including those specifically for medical professionals, mariners, and families, please click here.