Support Center Admin Assistant
Summary:  Assist the CIO and other IS Managers in fulfilling various administrative, secretarial and organizational duties and tasks for the Information Services Department.

Essential Duties And Responsibilities (Include But Not Limited To)

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Assist with purchase and supply of IT equipment and resources
  • Assist in the compilation of metrics, statistics and reports
  • Assist with the upkeep of departmental documentation, policies and procedures
  • Assist in the tracking and management of IT assets
  • Arrange travel schedules and reservations for traveling IS staff
  • Take minutes for various IS department meetings
  • Other duties as assigned
  • Cover the main switchboard on a rotating basis as well as fill in when needed
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
  • Able to contribute to community life, requiring stable and healthy interpersonal skills
  • Flexibility and people skills are a must for working with departments, leadership, and volunteers
  • Good administrative, organizational and time management skills
  • Working knowledge of Microsoft Office applications and an aptitude for learning new applications
  • Ability to define problems, collect data, establish facts and to effectively present information and respond to questions from groups, managers and staff
  • Be comfortable with technology and have a basic understanding of information systems terminology
  • An ability to organize his/her work and embrace and participate in a well-functioning, productive, creative and collegial team

Education And Experience:

The requirements listed below are representative of the education and/or experience required:

  • High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience
  • Some experience in an Information Technology setting would be desirable
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