Support Center Admin Assistant
Summary:  Assist the CIO and other IS Managers in fulfilling various administrative, secretarial and organizational duties and tasks for the Information Services Department.
Description:  

Essential Duties And Responsibilities (Include But Not Limited To)

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Assist with purchase and supply of IT equipment and resources
  • Assist in the compilation of metrics, statistics and reports
  • Assist with the upkeep of departmental documentation, policies and procedures
  • Assist in the tracking and management of IT assets
  • Arrange travel schedules and reservations for traveling IS staff
  • Take minutes for various IS department meetings
  • Other duties as assigned
  • Cover the main switchboard on a rotating basis as well as fill in when needed
  • Other duties as assigned

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required:

  • Supportive of Mercy Ships mission and vision, and committed to its core values
  • Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
  • Able to contribute to community life, requiring stable and healthy interpersonal skills
  • Flexibility and people skills are a must for working with departments, leadership, and volunteers
  • Good administrative, organizational and time management skills
  • Working knowledge of Microsoft Office applications and an aptitude for learning new applications
  • Ability to define problems, collect data, establish facts and to effectively present information and respond to questions from groups, managers and staff
  • Be comfortable with technology and have a basic understanding of information systems terminology
  • An ability to organize his/her work and embrace and participate in a well-functioning, productive, creative and collegial team

Education And Experience:

The requirements listed below are representative of the education and/or experience required:

  • High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience
  • Some experience in an Information Technology setting would be desirable
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